In response to the ever-evolving cyber threat landscape and a major overhaul in the Client’s security setup, we were brought on board to create a forward-thinking strategy for their global Security Operations Center (SOC). The goal was to equip the 24/7 SOC with new capabilities, reduce manual workload, and keep pace with emerging attack methods and regulatory demands. This strategy aimed to bolster the company’s defenses against cyber threats while also supporting business growth and organizational development.

We spent two months crafting a dynamic 3-year plan for the global SOC, addressing areas such as event monitoring, incident management, threat response, digital forensics, offensive security, and vulnerability management. Our approach included thorough research, workshops, surveys, and conducting 20 interviews with employees, stakeholders, and experts. This comprehensive analysis of the SOC’s current status, key drivers of change, required skills and resources, existing challenges, and key areas for improvement helped us shape a robust strategy. Additionally, we developed a governance framework and roadmap to prioritize initiatives and projects, ensuring clear accountability and progress tracking.